Request assistance with login to myPGCC
Report a problem with PGCC owned computers, laptops, tablets, keyboards, and mice
Links to valuable and timely information for remote work
Assistance with the service catalog, knowledge base, or ticketing application
Report an issue with using a feature or functionality within Owl Link
All maintenance issues and services are logged and entered into a work order delivery system known as SchoolDude's Maintenance Direct.
This service is for a PGCC employee to request training, as well as training for a Ellucian/Colleague On-Demand Subscription License
Support for technical issues with Canvas
Assistance with safeguarding your PGCC logon
Manage myPGCC Portal content on behalf of content owners
Report a problem with a PGCC owned printer, scanner, or copier
Add access to a PGCC local/network printer on your PC
Forms used for the Benchmark 3000 scanner * Batch Header Form (Benchmark # 20150 -Green Form) * Standard Form (Benchmark # 29240 02/12 C1354 - Brown Form)
Assistance with data, research, assessment and effectiveness
Request assistance with EAB Navigate
Request access to modify PGCC website or myPGCC portal page
Request A/V equipment repair in a classroom, conference room, or common area
Receive emergency notifications
Information for obtaining a student identification card
Wireless connection to PGCC's network and the internet in key indoor and outdoor spaces
Requests for printing forms, flyers, posters, invitations, etc.
Report an issue with an existing application
Report a technology system outage affecting the larger community of users and not intended for requesting a general IT request.