Activation, password reset or request additional assistance with your Owl Mail account
Report a problem with PGCC owned computers, laptops, tablets, keyboards, and mice
Report an issue with the Outlook email system
Obtain assistance with your Blackboard login
Request large scale conferencing or webinars on the Zoom platform
Report a problem with a PGCC owned printer, scanner, or copier
Access this service for technology training and help creating technology lesson plans for individuals and groups
A/V setup for a meeting at a known location and time
Report problems with an existing telephone
Create or modify your account or reset your Owl Alert password
Request assistance with your Owl Link account
Setup/configure access from a scanner to a network location
Move data from Colleague or external source into ODS database
Request training on A/V equipment
Provide access to SQL database(s)
Report a problem with PGCC supported software for computers, laptops and tablets
Request A/V equipment repair in a classroom, conference room, or common area
Request an electronic lock be set to unlock and relock on a daily schedule or make modifications to the current automatic unlock/relock schedule
Install current PGCC owned and licensed software
Change the ability to use long distance and international calling services on a telephone or college-issued cell phone.
Request to have the security code reset for a telephone voice mailbox
Duplication of electronic media (copyright law and rules apply)
A/V equipment review, approval, and cost estimates
Add access to a PGCC local/network printer on your PC
Request a cell phone or other mobile device be assigned to an employee