Services A-Z (52)

# Symbols A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

A

A/V Equipment Repair

User Accounts, Equipment, Software Systems and Security / IT Equipment and Computer Software

askPGCC Access (TeamDynamix/TDNext)

askPGCC Support

C

Canvas Technical Support

User Accounts, Equipment, Software Systems and Security / Canvas

Comments & Suggestions about askPGCC

askPGCC Support

Computer Software Installation

User Accounts, Equipment, Software Systems and Security / IT Equipment and Computer Software

Connect to a Network Printer

User Accounts, Equipment, Software Systems and Security / IT Equipment and Computer Software

Custom Web Application Development

Website, Portal and Digital Content

D

Data Jacks (Wired Connection)

User Accounts, Equipment, Software Systems and Security / IT Infrastructure

Data Reporting

Institutional Research, Data, Reporting and Surveys

E

EAB Navigate

User Accounts, Equipment, Software Systems and Security / Core Business Systems

ed2go

User Accounts, Equipment, Software Systems and Security / User Accounts and Password

Electronic Lock: Report a Problem

User Accounts, Equipment, Software Systems and Security / IT Infrastructure

Email issue with Outlook Client, Office365, or Owl Mail

Email, Phones and Web Conferencing

H

https://my.pgcc.edu Portal Content

Website, Portal and Digital Content

https://my.pgcc.edu Portal Development

Website, Portal and Digital Content

https://www.pgcc.edu Website Content

Website, Portal and Digital Content

I

Install or Relocate A/V Equipment

User Accounts, Equipment, Software Systems and Security / IT Equipment and Computer Software

Integrations Development

Website, Portal and Digital Content

IT Remote Work Support

Remote Work Resources

IT Security

User Accounts, Equipment, Software Systems and Security / Information Security and Safe Computing

M

Maintenance Work Order

Facilities and Supplies

Media Duplication

User Accounts, Equipment, Software Systems and Security / IT Equipment and Computer Software

Meeting Setup Services

User Accounts, Equipment, Software Systems and Security / IT Equipment and Computer Software

MS Bookings - Issue Scheduling In-person Service

myPGCC Single Sign-on Issue (College Network Account)

User Accounts, Equipment, Software Systems and Security / User Accounts and Password

N

New Solution/Functionality Training

Employee Services and Training

O

Online Admissions Application

User Accounts, Equipment, Software Systems and Security / User Accounts and Password

Other Remote Work Resources for Employees

Remote Work Resources

Owl Alert

User Accounts, Equipment, Software Systems and Security / User Accounts and Password

Owl Link (Self-service Application) Issue

User Accounts, Equipment, Software Systems and Security / Core Business Systems

P

Phone issue with an existing phone or College-issued cell phone

Email, Phones and Web Conferencing

Problem with a PGCC Owned Printer, Scanner, or Copier

User Accounts, Equipment, Software Systems and Security / IT Equipment and Computer Software

Problem with PGCC Computer Equipment

User Accounts, Equipment, Software Systems and Security / IT Equipment and Computer Software

Problem with PGCC Supported Computer Software

User Accounts, Equipment, Software Systems and Security / IT Equipment and Computer Software

R

Recommend or Update askPGCC Knowledge Article

askPGCC Support

Removal of Computer Equipment

User Accounts, Equipment, Software Systems and Security / IT Equipment and Computer Software

Report Facility Utility Outage (Emergency)

Report Outage

Report IT System Outage (Emergency)

Report Outage

Restore Files from a Network Drive

User Accounts, Equipment, Software Systems and Security / IT Infrastructure

Restore Files on Servers and Databases

User Accounts, Equipment, Software Systems and Security / IT Infrastructure

S

Scan to a Network Folder

User Accounts, Equipment, Software Systems and Security / IT Equipment and Computer Software

Special Printing and Duplication

Hospitality, Events and Special Printing

Student Identification Card

Student Support

T

Technical Training on A/V Equipment

Employee Services and Training

Technology Training

Employee Services and Training

TK20 Forms

Institutional Research, Data, Reporting and Surveys

U

Username Change Request for Student

User Accounts, Equipment, Software Systems and Security / User Accounts and Password

W

Web Applications Infrastructure Management

Website, Portal and Digital Content

Web Applications Operational Support

Website, Portal and Digital Content

Web conferencing issue while using Microsoft Teams or Zoom

Email, Phones and Web Conferencing

Website and Portal Access

Website, Portal and Digital Content

Wi-Fi (Wireless Connection)

User Accounts, Equipment, Software Systems and Security / IT Infrastructure