Web conferencing issue while using Microsoft Teams or Zoom


Occasionally end-users may experience a technical issue with web conferencing software provided by the College.

Please use this request to submit a ticket for any of the following types of issues:

  • Trouble joining a meeting
  • Problem with audio or video
  • Loss of connectivity 

Who is eligible to submit this request?

The form is available for use by students, faculty, and staff to report technical issues with the following:

  • Microsoft Teams (currently not available to students)
  • Zoom - (limited licensed PGCC-Zoom accounts for students)

How do I submit my request?

Click the “Create Request” button on this page, then fill out the service request form and click "Submit". If you need further assistance submitting your request, please contact the Technology Service Desk at 301-546-0637.

Create Request


Service ID: 50295
Fri 8/27/21 11:06 AM
Thu 3/2/23 10:04 AM