Web conferencing issue while using Microsoft Teams or Zoom

Overview

Occasionally end-users may experience a technical issue with web conferencing software provided by the College.

Please use this request to submit a ticket for any of the following types of issues:

  • Trouble joining a meeting
  • Problem with audio or video
  • Loss of connectivity 

Who is eligible to submit this request?

  • Students (Microsoft Teams currently not available; limited licensed PGCC-Zoom accounts)
  • Faculty
  • Staff

How do I submit my request?

Click the “Create Request” button on this page, then fill out the service request form and click "Submit". If you need further assistance submitting your request, please contact the Technology Service Desk at 301-546-0637.