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Employees can use this service during work at home for IT support:
Account access issues or system wide outages for current users of Canvas, myPGCC, Owl Link, Owl Alert, Office 365, Colleague, EAB Navigate, and askPGCC.
Remote VPN access issues for employees connecting to the College's network resources while using College issued laptops and computers.
Problem with College issued laptop, computer, printer, or cell phone
Any other IT issue negatively impacting employee functions for Payroll, Remote Teaching, and HR Benefits
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Service ID:
42426
Created
Wed 3/11/20 2:30 PM
Modified
Wed 9/7/22 3:40 PM
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Check out this service I found in the Client Portal service catalog.<br /><br /><a href="https://ask.pgcc.edu/TDClient/1778/Portal/Requests/ServiceDet?ID=42426">https://ask.pgcc.edu/TDClient/1778/Portal/Requests/ServiceDet?ID=42426</a><br /><br />IT Remote Work Support<br /><br />IT request intake for employees during work at home