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Canvas Technical Support
Canvas Technical Support
Categories (4)
Canvas
Knowledge articles related to Blackboard--the college's academic learning management system.
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Digital Accessibility/Usability
Knowledge articles related to creating accessible and usable digital content
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Epson Easy Interactive Tools
Knowledge articles related to Epson Easy Interactive Tools
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NetSupport School
Knowledge articles related to NetSupport--a classroom management software used in many computer classrooms across the campus
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Articles (21)
Pinned Article
Ally for Canvas Overview
Updated - Aug. 19, 2026
Pinned Article
Brainfuse Online Tutoring Overview
This article gives an overview of Brainfuse Online Tutoring.
Pinned Article
Educational Technology List
Accessing Scheduled Zoom Courses (Alternative Method)
Occasionally, instructors may experience issues accessing their Zoom sessions directly through Canvas. When this happens, there are still alternative ways to start and manage your scheduled Zoom class. If you’re unable to access your course’s Zoom sessions through Canvas, this article provides an alternative method instructors can use to conduct their scheduled online Zoom classes. Following the steps outlined in this article will ensure that your class can continue as planned.
AverVision U15 Document Camera: How to Get Started
Canvas Login Methods
Different URL's are required for PGCC students and HCC students.
Controlling Your Appearance in a Zoom Session
Extron Controller: How to Use the Extron Controller in the Classroom
Getting Started Checklist (Students):
How to Access Canvas Training Portal
How to Configure the Panopto Video Link in Your Course (Faculty)
How to Contact Panopto's 24/7 Support (Faculty, Staff & Students)
How to Create a Hypothesis Assignment
This article gives an overview of the Hypothesis annotation tool and instructions on creating an assignment.
How to Import Content from a Past Course into a Blank Course
How to Reduce the Size of Your PDF
How to Show/Hide Course Navigation Links (Faculty)
Hypothesis Overview
Lucidchart Overview
Lucid for Education is a suite of visual applications available in Canvas to help students understand their own thinking and actively participate in learning process. It has two applications, Lucidspark and Lucidchart. Lucidchart is an intelligent web-based diagramming application used to visualize complex processes, systems, and organizational structures. It acts as a modern, cloud-based alternative to legacy software like Microsoft Visio.
Lucidspark Overview
Lucid for Education is a suite of visual applications available in Canvas to help students understand their own thinking and actively participate in learning process. It has two applications, Lucidspark and Lucidchart. Lucidspark is an online, cloud-based virtual whiteboard where teams can brainstorm, collaborate in real time, and organize ideas on an infinite digital canvas. It provides features like sticky notes, freehand drawing, breakout rooms, voting, and timers.
Online Delivery DL/HY Course Checklist
This link provides a copy of the faculty check list
Panopto User Guide
The Panopto Start-Up Guide can be accessed here.
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