Recently Modified Articles

Respondus LockDown Browser (Students): How to Download and Install Respondus LockDown Browser
Respondus LockDown Browser (Students): How to Download and Install Respondus LockDown Browser on a Chromebook
This article shows how to install the Respondus LockDown Browser extension on a Chromebook.
Panopto User Guide
The Panopto Start-Up Guide can be accessed here.
How to Configure the Panopto Video Link in Your Course (Faculty)
How to Upload Your Recordings to Panopto
Zoom : Signing in Using Your PGCC Login (Desktop Application)
Microsoft Outlook: How to setup Bulk Mail Delivery for Outlook Client
How to Take Care of College Issued Devices
This article provides eight(8) tips to the proper use of College issued devices, which includes laptops and tablets, as well as what to do in case of any technical issues or damages while using these equipment.
Logitech C920e Web Camera Setup with Zoom and MS Teams
The Logitech C920e "Logi" web camera provides users with an alternative device for use along with their docking station monitors to collaborate on the bigger screen instead of their laptop device. Here are a few tips and pointers when using the webcam.
IT Remote Work Support FAQs
Frequently Asked Questions for employees working remotely from home.
Avaya Cloud App: Quick Start Guide for macOS
General reference for using Avaya Cloud Office soft-phone for macOS users.
Microsoft Visio: How to Install Microsoft Visio
How-to guide for employees to self-install Microsoft Visio
Avaya Cloud Office Desktop Application - Getting Started Guide
This document helps to get started with Avaya Cloud Office (ACO) Software (This software is the softphone version of the office phone).
Avaya Quick Start Guide for PGCC
This article explains the Avaya Office Phone Model - J139 Buttons/Keys, Avaya Cloud Office (ACO) Soft Key Commands & Alternate Options.
Zoom: How to Start a Zoom Meeting in Canvas (Faculty)
Zoom: How to Schedule a Zoom Meeting in Canvas (Faculty)
Canvas (Faculty and Students): How to Clear Cache, Cookies and History
Canvas Login Issues
For Canvas issues with login and one time passcodes.
Zoom: Index of Training and Support Resources
Error Message: "Sorry, this site hasn't been shared with you"
This askPGCC Knowledge Base article will provide troubleshooting steps to help PGCC faculty, staff and students possibly fix the error message  "Sorry, this site hasn't been shared with you."
Toshiba 8508 Copier: How to Replace Toner Cartride
Print, Copy and Scan: FollowMe-Queue
PaperCut MF is the print and copier management system for PGCC Multi-Function Devices (MFDs)
Technology Overview Module
How to Capture Your Screen