Colleague: How to Remove a Benchmark Hold

Person Restricted (PERC) is the form that shows a restriction/hold on a student’s account.  Faculty will be able to remove a hold due to a benchmark.  A benchmark hold is placed on a student’s account when a student has achieved 15, 30, 45, or 60 credits. The hold should be removed after the student is advised, allowing the student to register for courses.  The benchmark hold can also be removed by faculty through SPRO.  Note: Other restrictions/holds (e.g. financial, academic warning/restriction/dismissal, etc.) must be referred to the appropriate office.

This knowledge article demonstrates how to access, view, and remove a benchmark hold using the PERC form. 


Step 1

After logging into Colleague Production and agreeing to the Disclosure of Information, click the Form Search icon, if necessary then type PERC and press Enter or click Search.

Title: Colleague; Description: image of Search box

Step 2

Type name, ID number or SSN of student then click OK.  Best practice: partial name lookup.  For example, owllink, bar.

Title

Step 3

If there are multiple records, select the desired record by double-clicking the row or clicking the row then clicking Open.

Title: Colleague; Description: image of the Search Results Panel

Step 4

Locate the benchmark hold and click the Calendar button to the right of End field.

Title: Colleague; Description: image of Benchmark Hold including Calendar button

Step 5

Backdate the date by one (1) calendar day then click Save.  Note:  You must backdate one (1) calendar day in order for the student to be able to register.

Title: Colleague; Description: image of Backdated End Date file and Save button

Step 6

Click Update.

Title: Colleague; Description: image of Update button

Step 7

Click Finish or lookup another student.

Title: Colleague; Description: image of Finish button

Step 8

Click the Close Current button.

Title: Colleague; Description: image of Close Current button.