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Frequently Asked Questions for employees working remotely from home.

This document shows how to use the fax capabilities of Avaya Cloud Office (ACO).  Please see the attachment.

This document provides step-by-step instructions on how to turn off Greeting Message in Avaya Cloud Office (ACO).  Please see the attachment.

This document provides step-by-step instructions for setting up Out of Office message using ACO.  Please see the attachment.

This document provides step-by-step instructions and directions for the following:
Information on Avaya Virtual Mailboxes
How to access the Voicemail box from an External Phone
How to Login to Adjunct Voicemail box using Avaya Cloud Office (ACO)

This article explains the Avaya Office Phone Model - J139 Buttons/Keys, Avaya Cloud Office (ACO) Soft Key Commands & Alternate Options.

General reference for using Avaya Cloud Office soft-phone for macOS users.

This document helps to get started with Avaya Cloud Office (ACO) Software (This software is the softphone version of the office phone).