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Canvas
Canvas Technical Support
Canvas Technical Support
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Support for technical issues with Canvas
PGCC ID
Please include any leading zeros in the PGCC ID number. If the PGCC ID number is not provided, we will have to perform additional security checks to verify identity of the contact person.
Username:
Enter the requestor's username
Role/Status
Enter the requestor's role/status (e.g. Student)
New Student
Returning Student
Employee
Employee & Student
Employee's Supervisor
Other
Best phone number:
Enter the best phone number for reaching the requestor.
Course ID (Example: 2018SP-EGL-1010-DL01)
Course ID
URL for issue:
Enter a URL link to where you can see the problem
Web browser used:
Enter the web browser used while experiencing the issue
Chrome
FireFox
Internet Explorer
Safari
Other
Description
Describe the issue
Press Alt + 0 within the editor to access accessibility instructions, or press Alt + F10 to access the menu.
Are you the contact for this request?
Please select an option from the drop-down menu or begin typing in the field.
Yes
No
Unknown
Who is the contact for this request?
This is the name of the person who is experiencing issues or requesting service, which resulted in creating this ticket.
Attachment
File attachments associated with the ticket.
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Other Fields
Your name
Your first name
Your last name
Your email address
Verification Code