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This article helps PGCC users confirm the Multi-Factor Authentication (OTP: One-Time Passcode) Delivery Methods.

Not sure what alternative email or phone number PGCC has listed under your account, check your OwlLink User Profile (go to OwlLink -> click on PGCC Username from the top right-hand side of the page -> click User Profile).

What is Multifactor Authentication?

Prove it’s you with two! … Two step authentication, that is. 

MFA is a layered approach to securing your online accounts and the data they contain. When you enable MFA in your online services (like email), you must provide a combination of two or more authenticators to verify your identity before the service grants you access. Using MFA protects your account more than just using a username and password.

This article answers some common questions regarding the implementation/use of MFA here at PGCC.