askPGCC: How to Request a Service

Requesting a service through askPGCC allows the service owner to efficiently track and service your tickets.

This knowledge article explains how to request a service in askPGCC.  


Step 1

Click either the Services option in the menu bar or the Services button.

Step 2 

The list of Service Catalog Categories is displayed. Click the link to one of the categories, such as "Print, Copy and Scan".

Title: askPGCC How to Request a Service; Description: image of service catalog categories

 

Step 3

A list of services is displayed. Click one of the services.

Title: askPGCC How to Request a Service; Description: image of list of services

Step 4

Click the Request Service button.

Title: askPGCC How to Request a Service; Description: image of Request Service button

Step 5

Complete the service request form.  Note: Fields with a red asterisk are required fields.

Title: askPGCC How to Request a Service; Description: image of a blank service request form

Step 6

Click the Request button to submit the service request.

Title: askPGCC How to Request a Service; Description: image of the Request button

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