How do I reset myPGCC password

  1. Go to 
  2. Select Forgot Password?
  3. Enter your username, then select Continue 
  4. If a second authentication was set-up, you will receive via text or email a One Time Passcode (OTP) to enter
  5. Enter your OTP, then, select Continue
  6. Enter New Password and Confirm Password then, select Continue
  7. You should see Self-Service Action Successful then, click “Continue logging in” 

How to update your PGCC College-Issued laptop with your new myPGCC password

  1. After resetting your password, log in to your College-issued laptop using your old password.
  2. Make sure the laptop is connected to your wireless network
  3. Connect to the GlobalProtect VPN with the new password
  4. Press Ctrl+Alt+Delete
  5. Select the Lock option
  6. Press Enter
  7. Enter your New password when prompted
  8. Restart the laptop
  9. Log in to the laptop using the new password
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Article ID: 140433
Fri 7/8/22 10:43 AM
Fri 7/8/22 11:22 AM