Owl Link: How to Change Your Home Address and Add or Change a Personal Email Address and Phone Number (Credit)

You can change your home address and add your personal email address, and phone number in Self Service. Note: You cannot change your college email address. 

This knowledge article demonstrates how to change your home address, add a personal email address, and add a personal phone number in Self Service.


Step 1

After logging into Owl Link and selecting the Credit Students menu, click either Address Change OR Address and Email Change for Students under User Account then you will be redirected to Self Service.

Red boxes surrounding the Address Change link and the Address and Email Change for Students link under the User Account menu in Owl Link

To Confirm or Add a New Address

Step 1

The User Profile page is displayed. If your current address is accurate then click Confirm.

A red arrow pointing to the Confirm button on the User Profile page

Step 2

To change your address, click Add New Address. Note: Your residency status for tuition purposes will be evaluated when your address is changed.  

A red box surrounding the residency status disclaimer and a red arrow pointing to the Add New Address button

Step 3

Select the Outside US/Canada check box if necessary. Complete the required fields (fields with an asterisk). Note: The only option for Type is Web-Home/Permanent/Legal which is a temporary type. Once your address has been reviewed by the Office of Records and Registration, the Type will be changed to Home/Permanent/Legal. Click Add Address to complete the change.

A red box surrounding the Outside US/Canada check box and a red arrow pointing to the Add Address button on the Enter Address Details dialog

The new address is added and displayed. You can edit the address by clicking on Edit (pencil) icon.

A red box surrounding the newly-added address

To Confirm, Edit, or Add a New Personal Email Address

Step 1

From the User Profile page in Self Service, choose one of the following:

  1. To confirm your current personal email address as accurate, click Confirm.
  2. To add your personal email address, click Add New Email.

The Confirm button labeled as No. 1 and the Add New Email button labeled as No. 2

Step 2

After clicking Add New Email, enter your email address then click Add Email.

A red arrow pointing to the Add Email button on the Enter Email Details dialog

Step 3

The new email address is added and displayed. You have the following options:

  1. To edit the email address, click the Edit (pencil) icon; OR
  2. To remove the email address, click the Remove (X) icon.

Note: You cannot change your college email address.

The Edit icon labeled as No. 1 and the Remove icon labeled as No. 2

Step 4

Click the Edit (pencil) icon, make any necessary changes then click Update Email.

A red arrow pointing to the Update Email button on the Enter Email Details dialog

OR

Click the Remove (X) icon then click Accept.

A red arrow pointing to the Accept button on the Remove Email Address dialog

After each change, a notification message is displayed stating that the user profile was successfully updated. 

A notification message stating that the user profile was successfully updated

To Add a New or Edit a Phone Number

Step 1

From the User Profile page in Self Service, choose one of the following:

  1. To confirm your current phone number as accurate, click Confirm.
  2. To add your phone number, click Add New Phone.

From the User Profile page in Self Service, click Add New Phone.

A red arrow pointing to the Add New Phone button

Step 2

After clicking Add New Phone, enter your phone number including the area code then click Add Phone.

A red arrow pointing to the Add Phone button on the Enter Phone Details dialog

Step 3

The new phone number is added and displayed. You have the following options:

  1. To edit the phone number, click the Edit (pencil) icon; OR
  2. To remove the phone number, click the Remove (X) icon.

The Edit icon labeled as No. 1 and the Remove icon labeled as No. 2

Step 4

Click the Edit (pencil) icon, make any necessary changes then click Update Phone.

A red arrow pointing to the Update Phone button on the Enter Phone Details dialog

OR

Click the Remove (X) icon then click Accept.

A red arrow pointing to the Accept button on the Remove Phone Number dialog

After each change, a notification message is displayed stating that the user profile was successfully updated.

A notification message stating that the user profile was successfully updated

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Details

Article ID: 129438
Created
Thu 3/4/21 11:11 PM
Modified
Mon 4/26/21 2:58 PM