School Dude Overview

Description 

School Dude is a ticketing system that promptly alerts the appropriate team of issues related to repairs and maintenance of college equipment and buildings. 

When to Use: Use School Dude to report, track, and manage campus maintenance requests. This tool helps staff submit work orders and monitor progress, ensuring a safe and well-maintained learning environment.

Training Delivery Method(s)

• On-Demand - Self-paced learning modules are available anytime

  • Learn the basic navigation as a requester:  MaintenanceDirect Requester 

  • Learn the basic navigation as a requester:  InventoryDirect Requester 

Who Has Access?

• All Staff  

How to Access School Dude?

Access this system within the Employee Apps section of the myPGCC Portal.  

1. Navigate to https://www.pgcc.edu/     
2. Click "myPGCC" then select "Faculty and Staff"  
3. Scroll down to view "Employee Apps"  
4. Select  to launch School Dude.

Additional Resources

• New User Account for SchoolDude:  click on the down arrow on Never Submitted a SchoolDude Request? Register Here! to create an account. NOTE: Registration will be completed after you submit your first request. New users are not saved until their first request has been submitted. 

• Access FAQs and Recorded Training by visiting the MaintenanceDirect help site  (NOTE:  Select the appropriate UserRole under Table of Contents to narrow down the search topics) 

• Access FAQs and Recorded Training by visiting the InventoryDirect help site InventoryDirect Requester (NOTE:  Select the appropriate UserRole under Table of Contents to narrow down the search topics) 

Have Questions

• For technology training questions, concerns, resources, and updates, contact: TTMD@PGCC.edu (Technology Training and Multimedia Development)
• For non-training related IT questions and login/access issues, contact Technology Service Desk at 301-546-0637