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Knowledge Article for ZOOM EVENTS
Instructions applicable for PGCC faculty members and staff
IMPORTANT: Minimum Software Requirements
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To participate in the sessions as an attendee, you must install the Zoom Meeting Client software on to your device. The software can be downloaded from https://zoom.us/download
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Supported
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You must be running these versions or higher:
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Zoom desktop client – for Desktops & laptop.
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Windows: 5.8.6 or higher
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macOS: 5.8.6 or higher
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Zoom mobile client - for mobile devices.
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iOS: 5.8.6 or higher
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Android: 5.8.6 or higher
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Not supported
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Joining by Zoom Phone or dial-in is NOT supported.
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OVERVIEW
To join, three tasks must be completed. We advise participants to complete these tasks before the first day of the event period. Details for each part is given below.
Task 1: Sign in to Zoom with SSO, then
Task 2: Using the link provided by the event owner, go to your event’s Zoom Event page and register.
Task 3: Enter Zoom Event lobby with your ticket.
Task 1. Sign in to Zoom with SSO (single-sign-on)
Step 1: Go to Zoom’s sign in page by typing zoom.us in the address bar and hit enter. At this page, click on the SSO icon.
Step 2: At the company-domain field, enter ‘pgcc-edu’. Remember it is dash, not a full stop.
Step 3: A Microsoft pop-up box will ask you to pick an account. If you do not see your PGCC email, enter your PGCC email address and click Next.
Step 4: A Microsoft window will ask if you would like to stay signed in. Click No. Then you will be directed to your profile page at Zoom.
TASK 2: Go to the event page and register.
Step 5: Next, use the link provided by your event organizer. Then, click the “Register” button.
Step 6: Recording consent dialogue window appears. Click “Agree and Continue to check out”.
Step 7: Choose the “General Admission – Free” ticket. Then click Continue.
Step 8: You should have arrived at the Review Order page. Now, check two boxes in the bottom to agree with the terms, then hit “Confirm Registration”.
Step 9: You should see the registration is complete page. Good job! If you want to enter the Lobby page now, click join lobby. You will receive this ticket in the e-mail from Zoom.
Task 3. Accessing the event with your ticket
Step 10: Check your email for your Ticket Order Confirmation. The sender is ‘Zoom Events’. It will look like this image below. Click on the View Ticket button.
Step 11: Then you will see the ticket with the perforated marks. To enter the lobby now, click on Join Lobby button.
STEP 12: After hitting Join Lobby, you will see this.
Step 13: A window will pop up and ask if you would like to open the Zoom application. Click ‘Open Zoom app’
Step 14: Now your Zoom Meeting Client software is activated. Another sign-in page will appear again. This is expected. Next, sign in with your Zoom credentials.
Then, minimize the Zoom Meeting Client.
Step 15: During the event period, after successful sign in, you should see the sessions and a blue ‘Join Lobby’ button appearing in the circled section in the picture below. You will click the ‘Join Lobby’ button.
Step 16: Once the lobby has loaded, the lobby should look like the following image, although the graphics will vary depending on the event. You are all set. You may chat with event moderators on the chat box, if you have questions or need further assistance. To browse the session catalogues and offerings, click the Session icon that looks like a clock on the left.
If you have technical issues logging onto Zoom Events, please contact PGCC Classroom and Event Technology at 301.546.0404.
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